Codex Live

Codex Live supports English and Spanish. Other languages can be discussed with a custom quote. 

Both. We’ll recommend the best fit based on your workflow and market.

CLSAs can do your documentation on your behalf, take histories from patients, assist with non-direct care of patients, etc. The purpose of the CLSA is to make your job easier, whatever that may entail. Our CLSAs can enter orders or prescriptions in your EHR for your review and approval. 

CLSAs cannot do any direct patient care or make any clinical judgements.

With certain EHRs, CLSAs can bill the visit at the point of service. See how this improves compliance and your audit risk. 

All of our virtual CLSAs are live and in real-time. A live service is not only more secure for patient privacy, but allows for the CLSA to ask questions in real-time if something isn't clear, ensuring that documentation is done correctly the first time. 

With our audio only connections, the CLSA stays muted on their end unless they have a question. The provider typically mutes their end in between patient encounters and clinical updates. 

We work with each practice to determine what hardware will work best. This usually involves using systems already in-place at the practice, such as Microsoft Teams, Zoom, or VSee. 

• For U.S. clients, our team members supporting your workflow live and work in the United States—we never outsource labor. 
• For international clients, we can staff your support using team members in your local country if preferred. We’ve found that local staffing often improves communication, cultural context, and patient expectations, which helps workflows run more smoothly.